But when you are from a digitally native generation, quitting social media can feel like joining a monastery. Amanuel was recently asked by co-workers if she had Snapchat. “I said no,” Amanuel remembers, “and I instantly heard, like, gasps. It was like I’d revealed something disgusting.” She explained that she did have a Snapchat handle, but never used it. “Relief came out of their eyes! It was really weird.”
Mobile social media tools can be used for marketing research, communication, sales promotions/discounts, informal employee learning/organizational development, relationship development/loyalty programs,[24] and e-Commerce. Other applications include marketing research, communication, sales promotions and discounts, relationship development and loyalty programs, and informal employee learning/organizational development is facilitated by the social media.

Whether you are running a small, local operation, or heading a global, enterprise-level effort, the statistics above make it clear: Your customers are online. They are interacting in social channels with their friends, colleagues, and other brands in search of information, recommendations, and entertainment. If your company is not around to answer, a competitor will be. In doing so, your competitor will quite likely take away the customer at hand, along with anyone else listening.


First of all, thanks for sharing this list. It’s really useful, but it would be great to supplement it with some kind of statistics regarding the audience who is using each of these social networks. This statistics could be valuable for different kind of marketers, bloggers or business owners because with such statistics it would be possible to plan a strategy for business in different niches, like e-commerce, paperhelp online, any kind of services, or use it for the purpose of self-promotions for bloggers/website owners.
Social media may have been influenced by the 1840s introduction of the telegraph in the US, which connected the country.[10] ARPANET, which first came online in 1967, had by the late 1970s developed a rich cultural exchange of non-government/business ideas and communication, as clearly evidenced by ARPANET#Rules and etiquette's "A 1982 handbook on computing at MIT's AI Lab stated regarding network etiquette," and fully met the current definition of the term "social media" found in this article. The PLATO system launched in 1960, which was developed at the University of Illinois and subsequently commercially marketed by Control Data Corporation, offered early forms of social media with 1973-era innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowd-sourced online newspaper and blog; and Access Lists, enabling the owner of a notesfile or other application to limit access to a certain set of users, for example, only friends, classmates, or co-workers. Tom Truscott and Jim Ellis conceived the idea of Usenet in 1979 at the University of North Carolina at Chapel Hill and Duke University, and it was established in 1980.
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